+34 910 550 525


C. de la Caldera, 11, 28042 Madrid, España

Use code PROMO10


These General Booking Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between HOSTEL BARAJAS MADRID SL and the user or client for the contracting carried out through the forms that HOSTEL BARAJAS MADRID SL makes available on its website www. .hostelfly.com The reservation through the websites of HOSTEL BARAJAS MADRID SL will imply the express acceptance, by the client or user of the pages, of these conditions, as well as the conditions of use established for user navigation through the pages owned by HOSTEL BARAJAS MADRID SL. These conditions will apply without prejudice to the application of the legal regulations on the matter that are applicable to each case. The General Contracting Conditions regulate the distance selling relationship between HOSTEL BARAJAS MADRID SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, the current regulations on Protection of Personal Data, Law 7/1996, of 15 of January of Retail Trade Regulation, and Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce. HOSTEL BARAJAS MADRID SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any means admissible by law and will be mandatory during the time they are published on the web and until they are validly modified by subsequent ones. However, HOSTEL BARAJAS MADRID SL reserves the right to apply, in certain cases, Particular Conditions of Contract in preference to these General Conditions when it deems appropriate, announcing them in a timely manner. Pre-booking information HOSTEL BARAJAS MADRID SL informs that the reservation procedure through its web pages is detailed in the corresponding section for the formalization of the reservation. Likewise, HOSTEL BARAJAS MADRID SL informs that the user can have access to the conditions of use that are available on the same website. For the reservation with HOSTEL BARAJAS MADRID SL through its website, the user or client expressly declares to know, understand and accept said conditions of use and the General Conditions. In the same way, the user declares to be of legal age and have the legal capacity and to act necessary for access to the websites of HOSTEL BARAJAS MADRID SL and contracting through them. The user is responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, and cannot transfer them to another. Once the reservation is made, the user will see the confirmation of his reservation on the screen, being able to print it as proof of the reservation made. The reservation confirmation and the reservation voucher (print made by the user) will not be valid as an invoice. OPERATION OF THE RESERVATION Offer of reservations and price reference. In compliance with current regulations and, especially Law 34/2002 on services of the information society and electronic commerce, HOSTEL BARAJAS MADRID SL offers information on all possible reservations in the corresponding section for the formalization of the reservation. , its characteristics and prices. However, HOSTEL BARAJAS MADRID SL reserves the right to withdraw, replace or change the offers offered to its customers through its website, by simply changing their content. In this way, the products and/or services offered at any time by the HOSTEL BARAJAS MADRID SL website will be governed by the General Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the products and/or services mentioned. Indication of prices. Each possible reservation offered will have its price indicated and whether it includes VAT or any other tax that may be applicable. The prices indicated on the screen will be those in force at all times except for typographical errors. When the price is different for the aforementioned reason, HOSTEL BARAJAS MADRID SL will notify the client, via e-mail, before proceeding with the payment of the reservation. Availability. The availability of the offers offered by HOSTEL BARAJAS MADRID SL through its website may vary depending on customer demand. Despite the fact that HOSTEL BARAJAS MADRID SL updates the database periodically, the reservation requested by the client could be complete at that moment. In such a case, HOSTEL BARAJAS MADRID SL will send an e-mail to the client informing him of the impossibility of the availability of the offer. Payment Methods. HOSTEL BARAJAS MADRID SL requests the details of a credit card, holder of the reservation, to guarantee the effectiveness of the reservation through its website. We remind you that the establishment does not charge your credit card when making this reservation. The card is used only as a guarantee. The establishment reserves the right to check the validity of the credit card before the arrival of the client. The payment of your stay will be paid 2 days before the time of check-in. When the payment is formalized, you will receive a link for the arrival instructions with the electronic key to open the corresponding doors of the establishment, room and ticket office. HOSTEL BARAJAS MADRID SL or commercial brand HOSTELFLY only accepts payment by credit card or in cash at the express request of the client. Bank transfer will not be valid options for the payment of your stay. The invoice corresponding to the reservation will be sent by email automatically after check-out. Cancellation of the reservation. If the cancellation is made 72 hours from the day of arrival, the establishment will not charge. In case of canceling the reservation outside these hours or if you do not show up, we will charge the amount of one night to your credit card and cancel the reservation. Non-refundable rates. The reservation conditions for non-refundable rooms are different from the general conditions of the hostel. The full amount of the stay will be charged at the time of booking. Non-refundable amount. Reservation without possibility of change or cancellation. Check In / Check Out. Check in from 2:00 p.m. Check out, at the latest, at 11:00 a.m. on the day of departure Withdrawal. According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or can deteriorate or expire quickly, are exempt from withdrawal. DATA PROTECTION In accordance with the provisions of the current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by HOSTEL BARAJAS MADRID SL with CIF B88406012 and registered office at CALLE CALDERA 11 28042, MADRID (MADRID ), in order to facilitate, expedite and fulfill the commitments established between both parties. In compliance with current regulations, HOSTEL BARAJAS MADRID SL informs that the data will be kept for the period strictly necessary to comply with the aforementioned precepts. HOSTEL BARAJAS MADRID SL informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated manner. That is why HOSTEL BARAJAS MADRID SL undertakes to adopt all reasonable measures so that these are deleted or rectified without delay when they are inaccurate. In accordance with the rights conferred by the current regulations on data protection, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data as well as the consent given for the treatment of the same, directing your request to the postal address indicated above or to the email madrid@hostelfly.com. You can contact the competent Control Authority to present the claim you deem appropriate. APPLICABLE LAW AND JURISDICTION Likewise, HOSTEL BARAJAS MADRID SL reserves the right to present civil or criminal actions that it deems appropriate for the improper use of its website and contents or for breach of these conditions. The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. HOSTEL BARAJAS MADRID SL is domiciled in MADRID, Spain


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